Check and upgrade applications used for accessing nodes.
To check an application version:
Choose Administration > Applications.
Select an Application name from the list. Note the number in the Version field. Some applications do not automatically show a version number.
To upgrade an application:
If the application version is not current, you must upgrade the application. You can download the application upgrade file from the Raritan website. For a complete list of supported application versions, see the Compatibility Matrix on the Raritan Support website.
The best practice is to enter Maintenance Mode before upgrading applications. See Entering Maintenance Mode.
Save the application file to your client PC.
Click the Application name drop-down arrow and select the application that must be upgraded from the list. If you do not see the application, you must add it first. See Add an Application.
Click Browse, locate and select the application upgrade file from the dialog that appears then click Open.
The application name appears in the New Application File field in the Application Manager screen.
Click Upload. A progress window indicates that the new application is being uploaded. When complete, a new window will indicate that the application has been added to the CC-SG database and is available to use.
If the Version field does not automatically update, type the new version number in the Version field. The Version field will automatically update for some applications.
Click Update.
Note: Users who were logged in during the upgrade must log out of CC-SG then log in again to ensure that the new version of the application is launched. Also, see Older Version of Application Opens After Upgrading.
