VMware Tools is recommended by VMware for all virtual machine deployments. Once you install VMware Tools on your CommandCenter Secure Gateway virtual appliance, you can follow this process to upgrade it when VMware makes a new release.
The virtual CC-SG OVF package has a version of VMware Tools installed by default.
To install or upgrade VMware Tools:
Login to the vSphere client and connect to the ESX host that is hosting the CC-SG virtual appliance.
Select the virtual machine then click the Console tab. The Diagnostic Console displays.
Right-click the virtual machine, then choose Guest > Install/Upgrade VMware Tools. Select Interactive Tools Upgrade, and click OK. This mounts the files onto the virtual machine so that CC-SG can do the installation.
Open a browser and login to the Admin Client.
Choose System Maintenance > Install / Upgrade VMware Tools. When the installation is complete, a success message displays.
