If you are a new customer who has just purchased a physical CC-SG appliance, follow these instructions to ensure that you have valid licenses installed and activated.
Step 1 - Get your license:
The license administrator designated at time of purchase will receive an email from Raritan Licensing Portal from the email address licensing@raritan.com, with the subject line Thank You for Registering.
Click the link in the email to go to the Software License Key Login page on Raritan's website. Create a user account and login. The username is your email address. The licensing account information page opens. Your license files will be available shortly.
Check your email for another message from Raritan Licensing Portal from the email address licensing@raritan.com, with the subject line Your Raritan Commandcenter SG Software License Key is Available.
Click the link in the email to go to the Software License Key Login page on Raritan's website and login with the user account just created.
Click the Product License tab. The licenses you purchased display in a list. You may have only 1 license, or multiple licenses. See Available Licenses.
To get each license, click Create next to the item in the list, then enter the CommandCenter Secure Gateway Host ID. You can copy and paste the Host ID from the License Management page. See Find Your Host ID and Check Number of Nodes In Database.
Click Create License. The details you entered display in a pop-up. Verify that your Host ID is correct.
Warning: Make sure the Host ID is correct! A license created with an incorrect Host ID is not valid and requires Raritan Technical Support's help to fix.
Click OK. The license file is created.
Click Download Now and save the license file.
Step 2: Install your license
Choose Administration > License Management.
Click Add License.
Read the license agreement and scroll down the whole text area, then select the I Agree checkbox.
Step 3: Check out the licenses you want to activate:
You must check out licenses to activate the features.
Select a license from the list then click Check Out. Check out all the licenses you want to activate.
