Use Traceroute

Traceroute is often used for network troubleshooting. By showing a list of routers traversed, it allows you to identify the path taken from your computer to reach a particular destination on the network. It will list all the routers it passes through until it reaches its destination, or fails to and is discarded. In addition to this, it will tell you how long each 'hop' from router to router takes. This can help identify routing problems or firewalls that may be blocking access to a site.

  1. Choose Operation > Network Interfaces > Traceroute.
  2. Enter the IP address or hostname of the target you wish to check in the Traceroute Target field.
  3. Select: Optional.

    Option

    Description

    Verbose

    Verbose output, which lists received ICMP packets other than TIME_EXCEEDED and UNREACHABLEs.

    No DNS Resolution

    Does not resolve addresses to host names.

    Use ICMP (vs. normal UDP)

    Use ICMP ECHO instead of UDP datagrams.

  4. Type values for how many hops the traceroute command will use in outgoing probe packets (default is 30), the UDP destination port to use in probes (default is 33434), and the size for the traceroute packets. If left blank, defaults will be used. Optional.
  5. Click Traceroute in the bottom right-hand corner of the window.
  6. Press Ctrl+C or Ctrl+Q to terminate the traceroute session. A Return? prompt appears; press Enter to return to the Traceroute menu. The Return? prompt also appears when Traceroute terminates due to “destination reached” or “hop count exceeded” events occur.

See Also

Administrator Console

About Administrator Console

Access Administrator Console

Navigate Administrator Console

Edit Diagnostic Console Configuration

Edit Network Interfaces Configuration (Network Interfaces)

Edit IPv6 Network Interfaces Configuration

Ping an IP Address

Edit Static Routes

View Log Files in Diagnostic Console

Restart CC-SG with Diagnostic Console

Reboot CC-SG with Diagnostic Console

Power Off CC-SG System from Diagnostic Console

Reset CC Super-User Password with Diagnostic Console

Reset CC-SG Factory Configuration

Diagnostic Console Password Settings

Diagnostic Console Account Configuration

Configure Remote System Monitoring

Display Historical Data Trending Reports

Display RAID Status and Disk Utilization

Perform Disk or RAID Tests

Schedule Disk Tests

Repair or Rebuild RAID Disks

View Top Display with Diagnostic Console

Check Disk Status

Display NTP Status

Take a System Snapshot

Change the Video Resolution for Diagnostic Console