Remote Access

How many users can remotely access servers on each Dominion KSX?

Up to 8 KVM users can share one KVM channel and up to 8 serial users can share 8 serial channels.

Can two people look at the same server at the same time?

Yes, up to eight people can access and control any single server at the same time.

Can two people access the same server, one remotely and one from the local port?

Yes, the local port is completely independent of the remote "ports." The local port can access the same server using the PC-Share feature.

In order to access Dominion KSX from a client, what hardware, software or network configuration is required?

Because the Dominion KSX is completely web-accessible, it doesn't require installation of proprietary software on clients used for access. The browser does have to be Java enabled, though.

The Dominion KSX can be accessed through major web browsers including: Internet Explorer, Mozilla and Firefox. The Dominion KSX can now be accessed on Windows, Linux, Sun Solaris and Macintosh desktops, via Raritan's Java-based Multi-Platform Client (MPC), RSC and the new Virtual KVM Client.

When using an SSH client, the customer has to provide an SSH client. In some operating systems, like Linux, an SSH client is included in the distribution. Also, OpenSSH.org has an SSH client.

The Dominion KSX administrators can also perform remote management (set passwords and security, rename servers, change IP address, and so forth) using a convenient browser-based interface.

What is the file size of the Virtual KVM Client applet that is used to access the Dominion KSX? How long does it take to retrieve?

The Virtual KVM Client applet used to access the Dominion KSX is approximately 500KB in size. The following chart describes the approximate time required to retrieve the Dominion KSX's applet at different network speeds:

How do I access servers connected to the Dominion KSX if the network ever becomes unavailable?

The Dominion KSX offers an internal modem port. With this modem servers can still be remotely accessed in the event of a network emergency. Furthermore, the Dominion KSX's local ports always allow access to servers from the rack, regardless of the network condition.

Do you have a non-Windows client?

Yes. The Virtual KVM Client, Raritan Serial Console (RSC) and the Multi-Platform Client (MPC) allow non-Windows users to connect to KVM target servers through the Dominion KSX switches. MPC can be run via web browsers and standalone.

Sometimes during a Virtual KVM Client session, the Alt key appears to get stuck. What should I do?

This usually occurs in situations when the Alt key is held and not released. For instance, continuing to press the Alt key while pressing the space bar might cause the focus to change from the target server to the client PC. The local operating system then interprets this key combination and consequently triggers the action for this key combination in the active window (the client PC).