Migrate a CC-SG Database

  1. Pause management of all devices. Optional. You can schedule a task to pause all devices, if you are using CC-SG firmware version 5.1 or higher. See Schedule a Task.
  2. Perform a Full Backup of the CC-SG that you are migrating from. Make sure you select Full as the Backup Type, and save the backup file to a remote location. See Backing Up CC-SG.
  3. On the CC-SG that you are migrating from, choose System Maintenance > Shutdown to shutdown the CC-SG application.
  4. On the CC-SG that you are migrating to, upload the Full Backup file, then perform a Full Restore. Make sure you select Full as the Restore Type. See Restoring CC-SG.

    Note: The CC-SG that you are migrating to must have its own valid licenses to be fully operational. A valid license is not required to complete the Full Restore.

  5. Resume management of all devices. You can schedule a task to resume all devices, if you are using CC-SG firmware version 5.1 or higher. See Schedule a Task.
  6. Run a Device Availability report to review the managed device status. See Availability Report.
  7. When the new CC-SG is running successfully, reset the database on the CC-SG that you migrated from to prevent conflicts if both are inadvertently brought online. To reset the database, access the Diagnostic Console and choose Operation > Admin > Factory Reset > Full CC-SG Database Reset option. See Reset CC-SG Factory Configuration.

See Also

Migrating a CC-SG Database

Requirements for Migration