Restoring CC-SG

You can restore CC-SG using a backup file that you created.

Important: The Neighborhood configuration is included in the CC-SG backup file so make sure you remember or note down its setting at the backup time. This is helpful for determining whether the backup file is appropriate for the CC-SG unit you restore.

• To restore CC-SG:

1. Choose System Maintenance > Restore. The Restore CommandCenter page opens, displaying a list of backup files available to CC-SG. You can see the type of backup, the date of the backup, the description, what CC-SG version it was made from, and the size of the backup file.
2. If you want to restore from a backup stored off of the CC-SG system, you must first upload the backup file to CC-SG. Optional.
   1. Click Upload.
   2. Browse for the backup file, and select it in the dialog window. You can retrieve the file from anywhere on your client's network.
   3. Click Open to upload this file to CC-SG. When complete, the backup file appears in the Available Backups table.
3. Select the backup file you want to restore in the Available Backups table.
4. If applicable, select what kind of restore you want to perform from this backup:
   • Standard - Restores only critical Data to CC-SG. This includes CC-SG configuration information, Device and Node configurations, and User configurations. See What is the difference between Full backup and Standard backup?
   • Full - Restores all Data, Logs, firmware, Application Files, and license files stored in the backup file. See What is the difference between Full backup and Standard backup? This requires that a full backup was made for the file. Look at the Type column in the Available Backups table to see what full backups are available.
   • Custom - Allows you to specify which components of the backup to restore to CC-SG by checking them in the Restore Options area. Select each of the following to include them in the restore:
     • Restore Data - CC-SG configuration, Device and Node configuration, and User Data. Selecting Data restores the Standard backup portion of a Full backup file. See What is the difference between Full backup and Standard backup?
     • Restore Logs - Error logs and event reports stored on CC-SG
     • Restore CC Firmware - Stored firmware files used for updating the CC-SG server itself.
     • Restore Firmware binaries - Stored firmware files used for updating Raritan devices managed by CC-SG.
     • Restore Applications - Stored applications used by CC-SG to connect users to nodes.
     • Restore Licenses - Stored license files that allow access to CC-SG functions and nodes. See Available Licenses.
5. Type the number of minutes (from 0-60) that CC-SG will wait before performing the restore operation in the "Restore after (min.)" field. This gives users time to complete their work and log out.

   If specifying over 10 minutes, the broadcast message displays to users immediately, and then repeats at 10 and 5 minutes before the event occurs.

6. In the Broadcast Message field, type a message to notify other CC-SG users that a restore will occur.
7. Click Restore. CC-SG waits for the time specified before restoring its configuration from the selected backup. When the restore occurs, all other users are logged out.

   If the backup file is corrupt, a message appears and a message is written to the Audit Trail. Corrupt backup files cannot be used to restore CC-SG.