You can upgrade a device when a new versions of device firmware is available.
Important: Check the Compatibility Matrix to make sure the new device firmware version is compatible with your CC-SG firmware version. If you need to upgrade both CC-SG and a device or group of devices, perform the CC-SG upgrade first, and then perform the device upgrade.
To upgrade a device:
Click the Devices tab and select a device from the Devices tree.
Choose Devices > Device Manager > Upgrade Device.
Firmware Name: Select the appropriate firmware from the list. Raritan or your reseller will provide this information.
Click OK to upgrade the device.
Upgrading SX devices takes about 20 minutes.
If the firmware version of the device is not compatible with CC-SG, a message appears. Click Yes to upgrade the device. Click No to cancel the upgrade.
A message appears. Click Yes to restart the device. A message appears when the device has been upgraded.
To ensure that your browser loads all upgraded files, close your browser window, and then login to CC-SG in a new browser window.
