Step 5: Launch a Dual Port Video Group

Once you have created the dual video port group, it is available on the Port Access page. Two KVM channels are required to remotely connect to the dual video port group by clicking primary port. If two channels are not available, the Connect link is not displayed.

Session timeouts that are configured on the CommandCenter Secure Gateway are applied to both ports of a dual video group.

• To launch a dual port group:

• On the Port Access page, click on the primary port name, then click Connect. Both connections are launched at once and displayed in two different windows.

Once the windows are displayed, they can be moved based on the display setup you are using. For example, if you are using extended desktop mode, the port windows can be moved between monitors.

Recommendations for Dual Port Video

Set the target server’s primary and secondary displays to the same video resolution in order to maintain mouse synchronization and minimize having to periodically resync.

Depending on the desired orientation, the top display (vertical orientation) or left display (horizontal orientation) should be the designated primary display. This display will provide active menu selection for virtual media, audio, smart card and mouse operations.

In order to provide intuitive mouse movement and control, the following should have the same display orientation: the client PC’s primary and secondary displays, the KX II’s dual video port group configuration, and target server’s primary and secondary displays.

Only the following Client Launch Settings will be applied to dual port video displays:

• Select standard display or full screen Window mode when launching KVM client.
• Enable video scaling.
• Enable pinning menu toolbar when in full screen mode.

The use of single mouse mode is not recommended when displaying dual video ports in full screen mode on a single client monitor. This will require exiting single mouse mode in order to access and view the other display.

Supported Mouse Modes