Step 1: Configure the Target Server Display

The orientation setting configured on the CommandCenter Secure Gateway for the target must match the actual configuration on the target operating system. It is recommended when possible that the connecting client has the same screen orientation.

Review Dual Video Port Group Display Orientation, Alignment and Mouse Modes for information display orientations and mouse modes.

Note: See your target server or operating system user documentation for exact steps on configuring display settings.

• To configure target server display and mouse settings:

1. At the target server, configure the target server display orientation for each video port to match the display orientation of your remote client.

   For example, if you are using an extended desktop orientation moving from left-to-right across two monitors at the remote client, set the target server display orientation to the same.

2. Ensure that your target server's video has already been set to a supported resolution and refresh rate. See Supported Video Resolutions.

   Note: If the target primary and secondary displays are set to different resolutions the mouse will not stay in sync and will need to be periodically re-synced from the top-left target window.