How many users can remotely access servers on each Dominion KX III?

Dominion KX III models offer remote connections for up to eight users per user channel to simultaneously access and control a unique target server. For one-channel devices like the DKX3-116, up to eight remote users can access and control a single target server. For two-channel devices, like the DKX3-216, up to eight users can access and control the server on channel one and up to another eight users on channel two. For four-channel devices, up to eight users per channel, for a total of 32 (8 x 4) users, can access and control four servers. Likewise, for the eight-channel devices, up to eight users can access a single server, up to an overall maximum of 32 users across the eight channels.

Can I remotely access servers from my iPhone or iPad?

Yes. Users can access servers connected to the KX III using their iPhone or iPad.

Mobile access is provided through Mobile Access Client, which requires the use of CommandCenter Secure Gateway (CC-SG).

Can two people look at the same server at the same time?

Yes. Actually, up to eight people can access and control any single server at the same time.

Can two people access the same server, one remotely and one from the local port?

Yes. The local port is completely independent of the remote "ports." The local port can access the same server using the PC-Share feature.

In order to access Dominion KX III from a client, what hardware, software or network configuration is required?

Because Dominion KX III is completely Web-accessible, it doesn’t require customers to install proprietary software on clients used for access.

Dominion KX III can be accessed through major Web browsers, including: Internet Explorer^® and Firefox^®. Dominion KX III can be accessed on Windows^®, Linux^® and Mac^® desktops, via Raritan’s Windows Client, and the Java^™-based Virtual KVM Client^™.

Dominion KX III administrators can also perform remote management (set passwords and security, rename servers, change IP address, etc.) using a convenient browser-based interface.

What is the file size of the applet that’s used to access Dominion KX III? How long does it take to retrieve?

The Virtual KVM Client (VKC) applet used to access Dominion KX III is approximately 500KB in size. The following chart describes the time required to retrieve Dominion KX III’s applet at different network speeds:

Do you have a Windows KVM Client?

Yes. We have a native .NET Windows Client called the Raritan Active KVM Client (AKC). See Active KVM Client (AKC) Help

Do you have a non-Windows KVM Client?

Yes. The Virtual KVM Client (VKC) allows non-Windows users to connect to target servers in the data center. See Virtual KVM Client (VKC) Help

Do your KVM Clients have multi-language support?

Yes. The Dominion KX III’s remote HTML User Interface and the KVM Clients support the Japanese, Simplified Chinese and Traditional Chinese languages. This is available stand-alone as well as through CC-SG.

Do your KVM Clients support dual LCD monitors?

Yes. For customers wishing to enhance their productivity by using multiple LCD monitors on their desktops, the Dominion KX III can launch KVM sessions to multiple monitors, either in full screen or standard modes.

Do you support servers with dual video cards?

Yes, dual video cards are supported with an extended desktop configuration available to the remote user.

How do I access servers connected to Dominion KX III if the network ever becomes unavailable?

You can access servers at the rack or via modem.

Dominion KX III offers a dedicated modem port for attaching an external modem.