Backing Up CC-SG

The best practice is to enter Maintenance Mode before backing up CC-SG. Entering Maintenance Mode ensures that no changes are made to the database while it is being backed up.

You can store up to 50 backup files on CC-SG. Once you have reached 50 backup files, you cannot create any new backups until you delete some old backup files from CC-SG. See Saving and Deleting Backup Files.

When you run the CC-SG backup as a task, select Automatic Delete when Maximum Reached to automatically delete the oldest backup file when the maximum number of backup files is reached. This setting is only available when creating a Backup CC-SG task. When a backup file is deleted as part of the backup CC-SG task, the audit log will contain an entry for each file deleted. See Schedule a Task.

• To backup CC-SG:

1. Choose System Maintenance > Backup.
2. Type a name for this backup in the Backup Name field.
3. Type a description for the backup in the Description field. Optional.
4. Select a Backup Type: Full or Standard. See What is the difference between Full backup and Standard backup?
5. If you are setting this backup as a task from the Administration > Tasks page, select the Automatic Delete When Maximum Reached checkbox to allow CC-SG to delete the oldest backup file in storage locally when the maximum number of files is reached. Set the maximum number in the Maximum Backup Files field. The default number is 50 backup files. Optional.
6. To save a copy of this backup file to an external server, select the Backup to Remote Location checkbox. Optional.
   1. Select a Protocol used to connect to the remote server, either FTP or SFTP
   2. Type the IP address or hostname of the server in the IP Address/Hostname field. IPV6 is supported.
   3. If you are not using the default port for the selected protocol (FTP: 21, SFTP: 22), type the communications port used in the Port Number field.
   4. Type a username for the remote server in the Username field.
   5. Type a password for the remote server in the Password field.
   6. In the Directory (Relative Path) field, specify the location to save the backup file on the FTP server.
      • Leave this field blank to save the backup file to the default home directory on the FTP server.
      • Enter a path relative to the default home directory to save the backup file in a level below the default home directory on the FTP server. For example, to save the backup file in a folder called "Backups" under the default home directory, enter Backups in the Directory (Relative Path) field.
   7. In the "Filename (leave blank to use the default filename convention)" field, type a filename for naming the backup on the remote server, or leave blank to accept the default name. The default name includes "backup" with a date and time.
   8. Click Save As Default if you want to save current remote server settings as default values. A confirmation message appears. Click OK. Optional.
7. Click OK.

   A message appears when the backup completes. The backup file is saved in the CC-SG file system, and if specified in the Backup to Remote Location field, to a remote server as well. This backup can be restored at a later time. See Restoring CC-SG.

Important: The Neighborhood configuration is included in the CC-SG backup file so make sure you remember or note down its setting at the backup time. This is helpful for determining whether the backup file is appropriate for the CC-SG unit you restore.