Target Server Video Picture Not Centered (Mouse Out of Synch)

At certain resolutions when using an HDMI or DVI CIM with the KX III:

• The video display may not be centered properly - black rectangles can be seen at the edges of the screen
• The mouse on the target may appear to be slightly out of synch

If either or both of these occur, you may be able to correct this by adjusting the display scaling options from the target computer’s video controller software. 

For example, if your target computer uses the Catalyst Control Center video controller, adjust the Underscan/Overscan setting as needed.