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Set the target server’s primary and secondary displays to the same video resolution in order to maintain mouse synchronization and minimize having to periodically resync.
Depending on the desired orientation, the top display (vertical orientation) or left display (horizontal orientation) should be the designated primary display. This display will provide active menu selection for virtual media, audio, smart card and mouse operations.
In order to provide intuitive mouse movement and control, the following should have the same display orientation:
Only the following Client Launch Settings will be applied to dual port video displays:
The use of single mouse mode is not recommended when displaying dual video ports in full screen mode on a single client monitor. This will require exiting single mouse mode in order to access and view the other display.