Primary Node Upgrade Failure

If the upgrade of your primary node fails while following the Upgrading a Cluster procedure, follow these steps to complete the cluster upgrade.

1. If the primary node upgrade fails, shutdown the CC-SG application by choosing System Maintenance > Shutdown. When you shutdown the CC-SG application, the unit is still powered on, and accessible through the Diagnostic Console. See CC-SG Shutdown for details.
2. Restart your backup node. See Restart CC-SG with Diagnostic Console for details on restarting.
3. The backup node goes into Primary status.
4. Contact Raritan Technical Support to determine why the upgrade failed.