Authentication

If we had more than 1,000 users, how would this be managed? Do you support Active Directory?

CC-SG works with Microsoft Active Directory, Sun iPlanet, or Novell eDirectory. If a user account already exists in an authentication server, then CC-SG supports remote authentication using AD/TACACS+ /RADIUS/LDAP authentication.

What options are available for authentication with directory services and security tools such as LDAP, AD, RADIUS, and so on?

CC-SG permits local authentication as well remote authentication.

Remote authentication servers supported include: AD, TACACS+, RADIUS, and LDAP.

Why does the error message "Incorrect username and/or password" appear after I correctly enter a valid username and password to log into CC-SG?

Check the user account in AD. If AD is set to "Logon To" specific computers on the domain, it disallows you to log into CC-SG. In this case, remove the "Logon To" restriction in AD.