Reset the SX II Using the Reset Button on the Appliance

On the back panel of the appliance, there is a Reset button. It is recessed to prevent accidental resets, so you need a pointed object to press this button.

The actions that are performed when the Reset button is pressed are defined on the Encryption & Share page. See Configure Encryption & Share.

Note: It is recommended that you save the audit log prior to performing a factory reset.

The audit log is deleted when a factory reset is performed and the reset event is not logged in the audit log. For more information about saving the audit log, see Audit Log.

1. To ensure you are able to properly access and press in the Rest button, remove the bottom USB cable that is closest to the Reset button.

   

2. Power off SX II.

   

3. Use a pointed object such as a paperclip to press and hold the Reset button.

   

4. While continuing to hold the Reset button, power the SX II device back on. Continue holding the Reset button until you hear a beep that is about one second long.

   

Once the device is successfully reset, two (2) beeps are emitted from the appliance.