Install a Supported Java Runtime Environment (JRE) Version

The browser must have the correct version of JRE installed before you can access the CC-SG Admin Client. Your administrator can recommend a JRE version that is different than the CC-SG minimum version. Check with your administrator to find out what JRE version is required.

• To check the JRE version in a Windows OS:

1. Open Control Panel.
2. Click Add or Remove Programs. Check the list of currently installed programs for the J2SE or Java 2 Runtime Environment version number.

• To verify that the JRE version is compatible with your CC-SG release:

Choose Administration > Compatibility Matrix. Look for Sun JRE in the Application list.

• To upgrade JRE:

Go to http://java.sun.com/products/archive.