Connect to a Virtual Machine Node via a VMW Viewer Interface

If you are using Firefox on Windows, you must add the IP address of the CC-SG to the Allowed Sites for Add-ons list and the Allowed Sites for Pop-ups list in the browser before connecting to a VMW Viewer interface.

If you are using Internet Explorer 10 or 11, you must add CC-SG to the list of Intranet IP addresses before the VMviewer is launched from CC-SG. If this is not done, you may see a message, "Please install the VMware Remote Console Plug-in". The message may display repeatedly even when the plugin is installed. Or, you may see a message "The required VMware Remote Console Plug-in version is not supported by Netscape." Add CC-SG's IP address in the browser under Tools > Internet Options > Security > Local intranet. Click Sites > Advanced, and add the CC-SG IP address to the list. Close all browsers.

The first time you connect to a virtual machine, using any supported browser, you may be asked to download an add-on from VMware. Once the add-on is installed, restart your browser. If the add-on installation fails, see Install VMware Plugins for Firefox 3.0.

• To connect to a Virtual Machine Node via a VMW Viewer Interface:

1. Select the virtual machine node you want to connect to in one of the node lists in the left panel.
2. In the Interfaces tab, click the VMW Viewer interface.
3. If node auditing is enabled for your user group, the Access Information dialog appears. Enter your reason for accessing the node and then click OK.
4. The Virtual Machine Remote Console window opens.