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The mobile client timeout ensures that inactive Mobile Access Client and Mobile KVM Client (MKC) sessions will be closed at the end of the timeout period. This releases resources that may be held as busy, though the session is inactive, such as when target connections are improperly closed. The timeout also allows admin users that have been abruptly disconnected to log back in when single log in limitations exist. Sessions will not be closed if they are active.
The default mobile client timeout is 8 minutes. The mobile client timeout is always enabled.
This timeout applies to mobile client access only and is in addition to the Inactivity Timer and any device specific idle timeout value. It is intended to allow a shorter timeout period to be defined and applied to mobile client access.
Examples of closing a session improperly include touching the X in the top left corner to close a browser window, leaving a browser window open and turning your device off, or putting a browser window in the background.
Mobile client sessions closed due to inactivity will be logged in the Audit Log with the message “Inactivity timeout occurred for SessionID {0}”. If enabled, a ccPortConnectionTerminated SNMP notification is also generated.